Returns & Exchanges

At Nishman Pakistan, we want you to be completely satisfied with your premium grooming products, which is why we offer a 7-day hassle-free return or exchange policy for items in their original, unopened condition. Due to hygiene standards in the beauty industry, used or unsealed products cannot be accepted for return.

Return Process

  • 1.
    Contact Support

    Initiate your request by emailing our support team or messaging us on WhatsApp within 7 days of delivery with your order number and photos of the item.

  • 2.
    Quality Verification

    Our team will review your request to ensure the product is unused, sealed, and in its original Nishman packaging before authorizing the return.

  • 3.
    Ship the Item

    Once approved, securely pack the product and ship it back to our central distribution hub in Pakistan using a traceable courier service.

  • 4.
    Refund or Exchange

    After receiving and inspecting the returned goods, we will process your exchange or issue a refund to your original payment method within 5-7 business days.